Dell Class Action Settlement

Welcome to the Dell Class Action Settlement Website

A settlement has been reached and was approved by the Supreme Court of Nova Scotia in the class action that was filed on October 1, 2020, against Dell USA L.P. and Dell Canada Inc. The lawsuit stems from the theft of customer information from a service provider used by Dell. Third parties used this stolen information to carry out targeted tech support scam calls, as referenced in email notices sent by Dell to affected individuals on April 2, 2018 and January 25, 2019 (the “Dell Notices”).

The class action alleges negligence and intrusion upon seclusion by Dell in relation to the data thefts. It seeks compensation for the alleged privacy breaches.

Status of Settlement

The Settlement Agreement was approved by the Supreme Court of Nova Scotia following a hearing on February 27, 2025 at The Law Courts Building, 1815 Upper Water Street in Halifax, Nova Scotia.

The settlement provides benefits to the 14,180 individuals to whom the Defendants sent the Dell Notices (the “Class”). Further details are contained in the Settlement Agreement.

The Defendants have agreed to pay up to $2,100,000 to compensate eligible Class Members and pay the administration costs and legal fees.

Who is eligible to receive money under the Settlement?

You are an eligible Class Member if Dell sent you a notice on April 2, 2018 and or January 25, 2019 about the data thefts, or if you received a Notice from Verita Global on November 13, 2024.

If you did not receive an email Notice from Dell on April 2, 2018, or January 25, 2019 then you are not eligible.

We recommend checking your email for these notifications.

If you still have questions, or are unsure if you are an eligible Class member, please email dellsettlement@veritaglobal.com.

Benefits available from the Settlement

Eligible Class Members may qualify for two types of compensation:

• Base Payments: A Base Payment of $85 upon returning a Distribution Form on or before the deadline of July 14, 2025
• Economic Loss Claim Payments: Up to $3,000 will be paid to Class Members who can establish that, as a result of the data thefts, they incurred a fraudulent credit card or other banking charge, or costs to remediate computers or technological equipment, and who return a Distribution Form and provide supporting documentation by the applicable deadline of July 14, 2025. Amounts for approved economic losses may be reduced based on the number of approved claims and other costs of administration.

Submit Distribution Form Now

Further terms and conditions of eligibility for compensation are outlined in the Settlement Agreement.

Your Options Now:

If you are eligible, you have the following options regarding the settlement.

1. Participate: If you wish to participate and receive compensation from the Settlement, you must complete and submit the Distribution Form.  The deadline for submitting the Distribution Form is July 14, 2025.

IMPORTANT: If you were sent one or both of the Dell Notices on April 2, 2018 and or January 25, 2019 or Notice from Verita Global on November 13, 2024,  but your email address has changed since that time, and you believe you are an eligible Class Member, you must contact Verita Global immediately to provide your new email address. They will verify if you are a Class Member. If you do not contact Verita Global with your updated email address, you will likely not receive any compensation.

Update your contact information by:

Mail: Dell Settlement Administrator

c/o Verita Global

P.O. Box 3355

London, ON N6A 4K3

Phone: 1-833-419-4499

Email: dellsettlement@veritaglobal.com

2. Do nothing: If you do not want to participate in the settlement, you do not need to do anything. You can simply choose not to submit a claim for compensation.

3. Opt-Out: If you wish to opt out of the proposed class action settlement, your Opt-Out Form MUST be postmarked on or before June 16, 2025 and mailed to:

Dell Settlement Administrator

c/o Verita Global

P.O. Box 3355

London, ON N6A 4K3

The Opt-Out Form is available here.